Privacy Policy

Last Updated: Jan 1, 2026

Squadline (“Squadline,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard information when you use the Squadline website, mobile application, and related services (collectively, the “Services”).

By accessing or using Squadline, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who Squadline Is For

Squadline is a team communication platform designed for youth sports teams, including parents, guardians, players, coaches, and team administrators.

Children under the age of 13 may only use Squadline with the involvement and consent of a parent or legal guardian.

2. Information We Collect

A. Information You Provide to Us

We may collect the following information when you create an account or use the Services:

Name
Email address
Phone number (optional)
Role (parent, guardian, player, coach, team manager)
Team and organization affiliations
Messages, posts, and communications within teams
Calendar events and availability responses
Profile information you choose to provide

B. Information Collected Automatically

When you use Squadline, we may automatically collect:

Device type and operating system
App usage data (features used, interactions)
IP address
Log and diagnostic data
Push notification preferences

C. Information About Minors

Information about players under 18 is typically provided by a parent, guardian, coach, or organization administrator and is used solely for team communication and coordination.

3. How We Use Information

We use collected information to:

Provide and operate the Squadline Services
Facilitate team communication and scheduling
Send service-related notifications and alerts
Improve app performance and user experience
Provide customer support
Ensure platform security and prevent misuse
Comply with legal obligations

We do not sell personal information.

4. How Information Is Shared

We may share information only in the following circumstances:

A. Within Teams and Organizations

Information you provide is visible to other authorized members of your team or organization, based on your role and permissions.

B. Service Providers

We may share information with trusted third-party vendors who assist us with:

Hosting and infrastructure
Analytics
Customer support
Notification delivery

These providers are contractually obligated to protect your information.

C. Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

While no system can be guaranteed 100% secure, we continuously work to protect your data.

6. Data Retention

We retain personal information only as long as necessary to:

Provide the Services
Meet legal, accounting, or reporting obligations
Resolve disputes
Enforce agreements

You may request deletion of your account and associated data, subject to certain legal or operational requirements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your data
Opt out of non-essential communications
Manage notification preferences within the app

Requests can be made by contacting us at the email listed below.

8. Children’s Privacy (COPPA)

Squadline complies with the Children’s Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information directly from children under 13 without parental consent.
Accounts for minors are created and managed by parents, guardians, or authorized adults.
If we learn that we have collected information from a child without appropriate consent, we will delete it promptly.

9. Third-Party Links

Squadline may contain links to third-party services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date and notify users as required by law.

Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.